When dealing with our customers' personal information, SAKURANBO gives due consideration to privacy protection and follows the criteria laid out in the law and other regulations.
1) Information recorded on various receipts from product orders, delivery, repair and other sales related information.
2) Information received from membership sign-up, questionnaires, enquiries, etc.
3) Information generated from the purchase of our products or the use of credit cards.
4) Information gathered by other lawful means.
Our customer information will be used for the following purposes, in regards to SAKURANBO's products and services:
1) For retail service work, such as sales, product delivery, after service support, etc.
2) For SAKURANBO's product information, event announcements, etc.
3) For sending “thank you” gifts to those who participate in our marketing surveys, etc.
4) For enquiries regarding sales and products.
5) For customer security.
6) If you inform SAKURANBO that you do not wish to receive any product information from us, we will cease immediately.
SAKURANBO will acquire customer information, necessary for the purposes of achieving the goals laid out in 3 above, through proper, lawful means.
SAKURANBO will not, except where required by law, pass on customer information to a third party without first receiving the customer's consent.
SAKURANBO has in place the appropriate security measures to prevent against the loss, falsification, and leaking of our customers' information. We will comply immediately with customers' wishes to release, revise, erase, or cease using their information. Furthermore, members can change their information via their personal page on our website.
SAKURANBO is constantly reviewing and striving to improve our management of personal information.
[Customer relations]
| Telephone |
06-6312-3213 |
| E -mail |
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| Office hours |
11:00am to 8:00pm (weekdays) |
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